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aggressive or abusive customers SITXINV006 Receive
Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit
prevent and report potential facility emergency situations Elective units BSBINS302 Organise workplace information BSBLDR414 Lead team effectiveness BSBWHS332X Apply infection prevention and control procedures to own work activities BSBWRT311 Write simple documents HLTAID011 Provide first aid If you require RPL Kits with comprehensive benchmarking
Units of competency CHCEDS049 Supervise students outside the classroom CHCEDS034 Contribute to the planning and implementation of educational programs CHCEDS033 Meet legal and ethical obligations in an education support environment CHCEDS035 Contribute to student education in all developmental domains CHCEDS047 Assist in facilitation of student learning * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units VU22358 Develop learning goals VU23534 Participate in simple conversations and transactions for employment VU23535 Read and write simple texts for employment VU23536 Observe and report on workplace activities VU23537 Prepare to work effectively in an Australian workplace General Electives (3) VU23255 Develop written job application skills VU23256 Develop interview skills BSBWHS211 Contribute to the health and safety of self and others * We can develop additional elective units that are not listed on request (Please contact us for further information)
Unit Knowledge Guide-MSMSUP390 Use structured problem-solving tools RII aggressive or abusive customers SITXINV006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
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