Assessment Kit-SITXCCS008 Develop and manage quality customer service practices PSP Core units MSMENV472 Implement and

Core units MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBFIM501 Manage budgets and financial plans FNSORG501 Develop and manage a budget MEM14001B Schedule material deliveries BSBMGT403 Implement continuous improvement MEM11007B Administer inventory procedures MEM11015B Manage warehouse inventory system BSBADM502 Manage meetings BSBINM501 Manage an information or knowledge management system BSBLED401 Develop teams and individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWJ302 Operate a drain cleaning system MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit MEM09002B Interpret technical drawing * We can develop additional elective units that are not listed on request (Please contact us for further information)

analyse and interpret threat data ICTCYS610 Protect critical infrastructure for organisations ICTNWK536 Design an enterprise wireless local area network ICTNWK562 Configure internet gateways (Release 1) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBHRM405 Support the recruitment

health and work practices SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXSLS001 Sell to the retail customer Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBMUP008 Apply eyelash extensions Group B: General elective units SHBXCCS009 Greet and prepare clients for salon services Group B: General elective units SIRXOSM003 Use social media and online tools Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SITXCCS008 Develop and manage quality customer service practices PSP Core units MSMENV472 Implement andOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of