Learning and Assessment Kit-SITHIND004 Work effectively in hospitality service Session Plan Core units VU22384 Develop and

Core units VU22384 Develop and document a learning plan and portfolio Speaking and Listening (1) VU23525 Give and respond to straightforward information Reading and Writing (1) VU23526 Read and write straightforward transactional texts Language Skills (2) VU23527 Read and write straightforward informational texts VU23524 Engage in straightforward casual conversations and spoken transactions General Electives (3) BSBINS301 Develop and use information literacy skills ICTWEB306 Develop web presence using social media ICTICT214 Operate application software packages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBINN201 Contribute to workplace innovation BSBCMM201 Communicate in the workplace BSBITU211 Produce digital text documents BSBITU213 Use digital technologies to communicate remotely BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others FNSACC311 Process financial transactions and extract interim reports BSBCMM301 Process customer complaints BSBITU306 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units ICTICT101 Operate a personal computer ICTICT102 Operate word-processing applications ICTICT103 Use

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Elective units AHCSOL305 Prepare growing media AHCBIO303 Apply biosecurity measures AHCNSY313 Implement a propagation plan AHCPCM305 Implement a plant nutrition program AHCNSY308 Maintain nursery plants AHCARB316 Perform pruning operations

Core units VU22358 Develop learning goals VU22628 Participate in simple conversations and transactions for employment VU22629 Read and write simple texts for employment VU22630 Observe and report on activities in a workplace VU22631 Prepare to work effectively in an Australian workplace Electives VU22116 Develop written job application skills VU22117 Develop job interview skills SITXFSA001 Use hygienic practices for food safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SITHIND004 Work effectively in hospitality service Session Plan Core units VU22384 Develop andOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to