Assessment Kit-SIRSS00020 Manage and implement social media and online customer engagement Skill Set AHC Core units CHCCOM005 Communicate and

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTPAT001 Identify and respond to clinical risks in pathology collection HLTPAT002 Perform venous blood collections HLTPAT004 Collect pathology specimens other than blood HLTWHS001 Participate in workplace health and safety BSBCUS201 Deliver a service to customers BSBMED301 Interpret and apply medical terminology appropriately Elective units HLTAAP001 Recognise healthy body systems HLTAID011 Provide first aid HLTPAT003 Perform capillary blood collections HLTPAT005 Collect specimens for drugs of abuse testing HLTPAT006 Receive

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

tools and equipment to preserve biosecurity AHCECR202 Maintain wildlife habitat refuges AHCECR203 Perform basic ecological restoration works AHCECR201 Capture digital media for fieldwork AHCPCM202 Collect

accessories and materials for energy sector work activities UEECD0025 Lay wiring/cabling and terminate accessories for extra-low voltage (ELV) circuits UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

health and work practices SIRXIND003 Organise personal work requirements SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control BSBSUS211 Participate in sustainable work practices Group B: General elective units SHBBRES003 Research and apply beauty industry information Group B: General elective units SIRRINV001 Receive and handle retail stock Group B: General elective units SIRRMER001 Produce visual merchandise displays Group B: General elective units SIRXOSM003 Use social media and online tools Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SIRSS00020 Manage and implement social media and online customer engagement Skill Set AHC Core units CHCCOM005 Communicate andOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of