Assessment Kit-AURSAA001 Process customer complaints in an automotive workplace UEE Core units AMPCOR202 Apply hygiene

Core units AMPCOR202 Apply hygiene and sanitation practices AMPCOR203 Comply with Quality Assurance and HACCP requirements AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry Electives AMPX202 Clean work area during operations FBPOPR2069 Use numerical applications in the workplace AMPX209 Sharpen knives AMPX210* Prepare and slice meat cuts AMPX211* Trim meat to specifications AMPX212 Package product using automatic packing and labelling equipment AMPX213 Despatch meat product AMPX214 Package meat and smallgoods product for retail sale AMPX207 Vacuum pack product AMPS300 Operate mixer or blender unit AMPS301 Cook

Core units BSBHRM404 Review human resource functions BSBHRM506 Manage recruitment selection and induction processes BSBSUS501 Develop workplace policy and procedures for sustainability SHBXPSM001 Lead teams in a personal services environment SHBXPSM002 Manage treatment services and sales delivery SHBXPSM003 Promote a personal services business SHBXWHS002 Provide a safe work environment Elective Units BSBMGT502 Manage people performance BSBSMB402 Plan small business finances BSBSMB403 Market the small business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCWHS402 Maintain workplace health and safety processes AHCWRK404 Implement quality assurance procedures BSBLDR412 Communicate effectively as a workplace leader Electives AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCIRG437 Schedule irrigations AHCBUS409 Participate in an e-business supply chain BSBMKG431 Assess marketing opportunities AHCPCM406 Develop a soil health and plant nutrition program AHCWRK409 Supervise work routines and staff performance * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review a quality assurance program Electives AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS516 Develop and review a business plan AHCBUS517 Monitor and review business performance AHCCHM501 Develop and manage a chemical use strategy * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices SIRXOSM002 SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBBOS007 Apply cosmetic tanning products Group B: General elective units SHBBCCS005 Advise on beauty products and services Group B: General elective units SHBBFAS004 Provide lash and brow services Group B: General elective units SHBBHRS010 Provide waxing services Group B: General elective units SHBBMUP008 Apply eyelash extensions Group B: General elective units SHBBMUP011 Design and apply remedial camouflage make-up Group B: General elective units * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-AURSAA001 Process customer complaints in an automotive workplace UEE Core units AMPCOR202 Apply hygieneOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of