Learner Guide-FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FSK Units of competency RIIBLA402D Monitor

Units of competency RIIBLA402D Monitor and control the effects of blasting on the environment RIIBLA301D Conduct surface shotfiring operations RIIBLA305D Conduct secondary blasting RIIBLA205D Store

Core units AHCBUS511 Manage enterprise staff requirements AHCBUS518 Prepare and monitor budgets and financial reports AHCCHM501 Develop and manage a chemical use strategy AHCIRG507 Audit irrigation systems AHCPCM406 Develop a soil health and plant nutrition program AHCPCM507 Diagnose plant health problems AHCTRF505 Plan the establishment of sports turf playing surfaces AHCTRF506 Manage sports turf renovation programs AHCTRF507 Develop sports turf management programs AHCTRF508 Manage sports turf facility assets Electives AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Core units BSBPMG810 Prioritise projects and programs BSBPMG811 Select and balance the portfolio BSBPMG812 Manage and review portfolio performance BSBPMG813 Govern the portfolio Elective units BSBPMG814 Lead the portfolio BSBLDR811 Lead strategic transformation BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR801 Lead innovative thinking and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

weld and bend materials BSBPEF201 Support personal wellbeing in the workplace HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FSK Units of competency RIIBLA402D MonitorOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce