Core units VU22619 Analyse and participate in complex conversations VU22635 Present and listen to complex oral presentations in an employment or professional context Employment Specialisation BSBWRT401 Write complex documents VU22637 Read and write complex texts for employment Professional Specialisation VU22638 Critically read and write formal letters and complex prose texts for professional purposes VU22639 Critically read
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency FBPCEL2009 Carry out transfer operations FBPCEL3017 Perform single column lees stripping (continuous still brandy) operations FBPCEL3001 Handle and store spirits BSBWHS301 Maintain workplace safety FBPCEL3018 Perform dual column distillation (continuous still brandy) operations * We can develop additional elective units that are not listed on request (Please contact us for further information)
ethics and privacy in an ICT environment ICTICT424 Address cyber security requirements ICTICT425 Implement WHS
Core units CPCCWHS1001 Prepare to work safely in the construction industry MSFFL2030 Receive and prepare flooring materials MSFFL2032 Select
Training and Assessment Strategy-ICTSS00085 Basic Restricted Cabler Registration Skill Set UEP Core units VU22619 Analyse andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.