Assessment Kit-BSBCUE203 Conduct customer engagement Unit It can be effective when

It can be effective when students begin to prepare for a summative assessment

legislation and regulations in financial planning FNSFPL622 Conduct financial planning analysis and research FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC511 Conduct financial product research to support product recommendations FNSPRM611 Monitor and review organisational system compliance with legislation and regulations Electives FNSFPL620 Prepare advice in insurance broking FNSRSK512 Assess risks FNSRSK612 Determine and manage risk exposure strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP002 Confirm physical health status HLTINF004 Manage the prevention and control of infection HLTMSG009 Develop massage practice HLTMSG010 Assess client massage needs HLTMSG011 Provide massage treatments HLTMSG012 Apply relaxation massage clinical practice HLTWHS004 Manage work health and safety Elective units BSBESB401 Research and develop business plans HLTAID011 Provide First Aid CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

The class activities book also collects detailed information that can be used to improve instruction and student learning while it’s happening

Core units TAEASS311 Contribute to assessment TAEDEL311 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective Units TLIC0035 Apply low risk motorcycle riding behaviours TLIM0013 Conduct motorcycle rider training TLIM0020 Develop low risk motorcycle riding behaviours in others BSBINS309 Maintain business records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-BSBCUE203 Conduct customer engagement Unit It can be effective whenOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of