Assessment Kit-ICTSAS309 Maintain and repair ICT equipment and software Certificate IV Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

security screens and grilles hand and power tools MSFFM2010 Set up and operate basic static machines MSFGG2016 Assemble glazing products MSFSS3005 Assemble non-security and security screens and grilles MSFSS2001 Rectify faults in product MSFSS2003 Undertake surface preparation BSBCUS201 Deliver a service to customers BSBINN201 Contribute to workplace innovation BSBITU111 Operate a personal digital device * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOR3203 Evaluate fire potential and prevention HLTAID003 Provide first aid Elective units AHCARB319 Use arborist climbing techniques FWPCOT3311 Use environmental care procedures to undertake fire salvage operations AHCWRK302 Monitor weather conditions FWPCOR2204 Follow fire prevention procedures TLIC3004 Drive heavy rigid vehicle TLIC3005 Drive heavy combination vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units ICPSUP2030 Prepare and maintain the work area ICPSUP2160 Inspect quality against required standards in a production environment Elective units ICPCBF211 Set up and run machine for sewing ICPDMT2630 Access and use the Internet ICPDMT2960 Create and test interactive storage devices ICPDMT3210 Capture digital images ICPDMT3220 Edit digital images ICPCBF2180 Produce basic folded and glued cartons ICPCBF2270 Set up machine for basic rotary die cutting or embossing ICPCBF2310 Set up machine for basic flat-bed cutting ICPPRP2320 Electronically combine and assemble data for page layouts ICPPRP2520 Output images * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCM2006 Apply basic levelling procedures CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWF2001 Handle wall and floor tiling materials CPCCWF2002 Use wall and floor tiling tools and equipment CPCCWF3001 Prepare surfaces for tiling application CPCCWF3002 Install floor tiles CPCCWF3003 Install wall tiles CPCCWF3004 Repair wall and floor tiling CPCCWF3005 Install decorative tiling CPCCWF3006 Install mosaic tiling CPCCWF3007 Tile curved surfaces CPCCWF3009 Apply waterproofing for wall and floor tiling CPCCWHS2001 Apply WHS requirements

Assessment Kit-ICTSAS309 Maintain and repair ICT equipment and software Certificate IV Units of competency MSTGN3003 EstimateOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of