SCORM Compliant Package-MEM07005 Perform general machining UEP AURLTJ102 Remove

AURLTJ102 Remove

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Core units CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS002 Establish self-directed recovery relationships CHCMHS003 Provide recovery oriented mental health services CHCMHS004 Work collaboratively with the care network and other services CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS007 Work effectively in trauma informed care CHCMHS008 Promote and facilitate self advocacy CHCMHS011 Assess and promote social

refer toSuperseded Training Products Policy

An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair

SCORM Compliant Package-MEM07005 Perform general machining UEP AURLTJ102 Remove* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.