Learner Guide-BSBCUE205 Prepare for work in a customer engagement environment UEE What Makes This LLND Kit

What Makes This LLND Kit Exceptional

Units of competency AURETU007 Overhaul air conditioning and HVAC system compressors AURETU001 Install air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SITXINV006 Receive

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MSAENV272B Participate in environmentally sustainable work practices Elective units MEM05051A Select welding processes MEM09002B Interpret a technical drawing MEM09201A Work effectively in an engineering drafting workplace MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09205A Produce electrical schematic drawings MEM09208A Detail fasteners and locking devices in mechanical drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBCUE205 Prepare for work in a customer engagement environment UEE What Makes This LLND KitOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce