secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MEM13015 Work safely and effectively in manufacturing and engineering MEMPE005 Develop a career plan for the engineering and manufacturing industries MEMPE006 Undertake a basic engineering project MSMENV272 Participate in environmentally sustainable work practices Elective units MEM11011 Undertake manual handling Group A MEM16006 Organise and communicate information Group A MEM16008 Interact with computing technology Group A MEM18001 Use hand tools Group A MEM18002 Use power tools/hand held operations Group A MEMPE002 Use electric welding machines Group A MEMPE004 Use fabrication equipment Group A MSMSUP106 Work in a team Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
diagnose and rectify faults ICTTEN409 Commission an electronic system ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETU103 Service air conditioning and HVAC systems AURETU104 Diagnose and repair air conditioning and HVAC components AURTTA118 Develop and carry out diagnostic test strategies Elective units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURETR006 Solder electrical wiring and circuits AURETR011 Install basic ancillary electrical systems and components AURETR116 Read and apply vehicle wiring schematics and drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)
facilitate and review all aspects of case management * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Guide-SISXIND011 Maintain sport, fitness and recreation industry knowledge MSM secure and support sales solutionsOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce