Unit Knowledge Guide-TLIE1003 Participate in basic workplace communication Certificate IV Core units BSBSMB301 Investigate micro

Core units BSBSMB301 Investigate micro business opportunities BSBCRT401 Articulate

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2013 Use furniture making sector hand and power tools MSFGN2001 Make measurements and calculations MSFGN2004 Prepare simple scale drawings by hand MSMWHS200 Work safely Elective units CPCWHS1001 Work safely in the construction industry MEM16008 Interact with computing technology MSAPMSUP201A Receive or despatch goods MSMSUP240 Undertake minor maintenance MSMSUP273 Handle goods MSFKB2004 Provide assistance in cabinet installation MSFFM2016 Join solid timber MSFFM2015 Apply sheet laminates by hand If you require RPL Kits with comprehensive benchmarking

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC027 Prepare dishes using basic methods of cookery SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks

negotiate and refine a design brief BSBDES602 Research global design trends BSBINN801 Lead innovative thinking and practice BSBSUS501 Develop workplace policy and procedures for sustainability BSBDES501 Implement design solutions BSBINM601 Manage knowledge and information BSBMGT616 Develop and implement strategic plans BSBFIM601 Manage finances BSBMGT616 Develop and implement strategic plans BSBMGT617 Develop and implement a business plan BSBMKG609 Develop a marketing plan If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-TLIE1003 Participate in basic workplace communication Certificate IV Core units BSBSMB301 Investigate microOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner