Learner Guide-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults HLTINFCOV001 Units of competency FNSACC601 Prepare

Units of competency FNSACC601 Prepare and administer tax documentation for legal entities FNSACC512 Prepare tax documentation for individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS612 Develop and implement a strategy to support a positive WHS culture BSBWHS613 Evaluate the WHS performance of an organisation BSBWHS614 Conduct a WHS audit under the guidance of a lead auditor BSBWHS616 Apply safe design principles to control WHS risks BSBWHS617 Apply ergonomics to manage WHS risks Elective units BSBAUD601 Establish and manage compliance management systems Group A BSBLDR602 Provide leadership across the organisation Group A BSBWHS631 Apply occupational hygiene principles to manage WHS risks Group A BSBINS601 Manage knowledge and information Group B BSBLDR601 Lead and manage organisational change Group B BSBPEF502 Develop and use emotional intelligence Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status

Units of competency SIRXOSM005 Develop a basic website for customer engagement SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio VU22640 Give straightforward oral presentations for study purposes VU22641 Participate in a range of straightforward interactions for study purposes VU22642 Read and write straightforward texts for study purposes VU22643 Listen and take notes for study purposes VU22644 Use language analysis strategies and study skills Electives BSBITU302 Create electronic presentations BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults HLTINFCOV001 Units of competency FNSACC601 PrepareOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce