SCORM Compliant Package-CHCVOL003 Recruit, induct and support volunteers HLTINFCOV001 codes and practices in the

codes and practices in the workplace UEECD0019 Fabricate

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

manage and maintain quality systems for food processing FBPFSY5001 Develop a HACCP-based food safety plan FBPTEC4006 Apply an understanding of legal requirements of food production FBPTEC4007 Describe and analyse data using mathematical principles Elective units BSBAUD501 Initiate a quality audit FBPFST4009 Label foods according to legislative requirements FBPFST5005 Examine the biochemical properties of food FBPPPL4007 Manage internal audits FBPPPL5001 Design and maintain programs to support legal compliance * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCPRT027 Work collaboratively to maintain an environment safe for children and young people CHCPRT029 Work within a practice framework CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS001 Participate in workplace health and safety Elective units CHCPRT033 Provide support to children and youth in out-of-home care CHCCCS009 Facilitate responsible behaviour CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCEDU009 Provide parenting

Units of competency AURTTL007 Inspect and service LPG fuel systems AURTTL008 Diagnose and repair LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCVOL003 Recruit, induct and support volunteers HLTINFCOV001 codes and practices in the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.