Vocational Placement Kit-BSB40315 Certificate IV in Customer Engagement Course Core units CHCCOM001 Provide first

Core units CHCCOM001 Provide first point of contact CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS001 Participate in workplace health and safety BSBWOR202 Organise and complete daily work activities Elective units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCECE002 Ensure the health and safety of children HLTAID002 Provide basic emergency life support HLTINF001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

machinery and equipment AHCPCM404 Recommend plants and cultural practices AHCNSY403 Plan a growing-on program AHCWRK404 Implement quality assurance procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCMGT001 Develop

equipment and controls UEEEL0010 Evaluate and modify low voltage socket outlets circuits UEEEL0012 Install low voltage wiring

Core units AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace BSBFIM501 Manage budgets and financial plans BSBMGT502 Manage people performance BSBWHS501 Ensure a safe workplace Elective units BSBCUS501 Manage quality customer service BSBMGT517 Manage operational plan BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness BSBHRM405 Support the recruitment

Vocational Placement Kit-BSB40315 Certificate IV in Customer Engagement Course Core units CHCCOM001 Provide firstA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.