Learning and Assessment Kit-BSBCMM301 Process customer complaints CHC codes and specifications UEECS0032 Support

codes and specifications UEECS0032 Support computer hardware and software for engineering applications ICTPRG444 Analyse software requirements UEECO0001 Estimate electrotechnology projects UEECO0013 Prepare specifications for the supply of materials and equipment for electrotechnology projects UEEEC0025 Diagnose and rectify faults in recording and replay equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TAEDEL404A Mentor in the workplace CHCADV005 Provide systems advocacy services BSBMGT605 Provide leadership across the organisation CHCPRP001 Develop and maintain networks and collaborative partnerships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT3255 Apply silvicultural principles FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOT3313 Apply biodiversity protection principles FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBWHS332X Apply infection prevention and control procedures to own work activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBCMM301 Process customer complaints CHC codes and specifications UEECS0032 SupportOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to