Assessment Kit-ICTSS00107 Introductory Help Desk Skill Set Certificate IV Core units HLTAID011 Provide First

Core units HLTAID011 Provide First Aid SIRXWHS001 Work safely SISSSCO002 Work in a community coaching role Elective units SISXCCS004 Provide quality service SISXCAI001 Provide equipment for activities SISSSCO001 Conduct sport coaching sessions with foundation level participants SISXEMR001 Respond to emergency situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCPRT001 Identify and respond to children and young people at risk HLTAHW038 Assess and promote physical and emotional wellbeing of children HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW039 Monitor early childhood growth and development * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISXEMR002 Coordinate emergency responses SISXFAC001 Maintain equipment for activities SISOCHC001 Lead challenge course sessions

diseases and disorders AHCSOL203 Assist with soil or growing media sampling and testing AHCWHS202 Participate in workplace health and safety processes AHCWRK211 Participate in environmentally sustainable work practices Elective units AHCMOM204 Undertake operational maintenance of machinery AHCPCM202 Collect

Core units FBPFSY3003 Monitor the implementation of food safety and quality programs FBPFSY3004 Participate in traceability activities FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system FBPOPR3021 Apply good manufacturing practice requirements in food processing FBPWHS3001 Contribute to work health and safety processes Elective units FBPBPG3001 Operate the bottle filling process FBPBPG3002 Operate the labelling process FBPBPG3003 Operate the softpack filling process FBPBPG3004 Operate the bottle sealing process FBPBPG3007 Perform packaging equipment changeover FBPBPG3010 Operate and monitor a carbonated beverage filling process FBPBPG3011 Operate and monitor a high speed wrapping process FBPBPG3012 Operate and monitor a form

Assessment Kit-ICTSS00107 Introductory Help Desk Skill Set Certificate IV Core units HLTAID011 Provide FirstOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of