Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)
sort and mark timber materials FWPCOT2260 Tally material FWPCOR3204 Visually assess materials * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTRFN407 Conduct radio frequency measurements ICTRFN304 Construct and test a radio communications device ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN410 Locate
Core units ICTPRG534 Deploy applications to production environments ICTTEN409 Commission an electronic system UEECD0007 Apply work health and safety regulations
Core units BSBPMG630 Enable program execution BSBPMG634 Facilitate stakeholder engagement BSBPMG635 Implement program governance BSBPMG636 Manage benefits Elective units BSBCRT611 Apply critical thinking for complex problem solving BSBINS601 Manage knowledge and information BSBLDR601 Lead and manage organisational change BSBPEF502 Develop and use emotional intelligence BSBPMG632 Manage program risk BSBSTR601 Manage innovation and continuous improvement BSBSUS601 Lead corporate social responsibility ICTICT602 Develop contracts and manage contracted performance * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Guide-TLIB0045 Plan a mobile crane lift operation DEF Core units BSBCUS403 Implement customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce