PowerPoint-ICTSAS501 Develop, implement and evaluate an incident response plan BSB replace and assemble electrical components

replace and assemble electrical components and equipment MSMENV272 Participate in environmentally sustainable work practices UEENEEE101A Apply Occupational Health and Safety regulations

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA3004A Construct wall frames

Units of competency ICTRFN406 Maintain hybrid fibre coaxial broadband cable network ICTRFN405 Install radio communications base station equipment ICTTEN410 Locate

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