Learner Guide-BSBLDR602 Provide leadership across the organisation MSM Use digital platforms and tools

Use digital platforms and tools ethically

These components include:

facilitate and review all aspects of case management CHCDEV001 Confirm client developmental status Additional electives CHCDIS007 Facilitate the empowerment of people with disability CHCDIS008 Facilitate community participation and social inclusion CHCDIS010 Provide person centred services to people with disability with complex needs CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER402 Verify liquid measuring instruments using volume measures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBLDR602 Provide leadership across the organisation MSM Use digital platforms and toolsOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce