Learning and Assessment Kit-SITHACS009 Clean premises and equipment PowerPoint HLTMSG010 Assess client massage needs

HLTMSG010 Assess client massage needs

Units of competency TAEASS503 Lead assessment validation processes TAEASS502 Design and develop assessment tools TAEASS504 Develop and implement recognition strategies TAEASS501 Provide advanced assessment practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

check and record concrete deliveries RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and review contract administration procedures and frameworks CPCCBC6018 Manage processes for complying with legal obligations of a building and construction contractor Elective Units BSBOPS504 Manage Business risk CPCCBC6007 Develop

Learning and Assessment Kit-SITHACS009 Clean premises and equipment PowerPoint HLTMSG010 Assess client massage needsOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to