Learning and Assessment Kit-BSBHRM614 Contribute to strategic workforce planning FWP diseases and disorders AHCSAW202 Recognise

diseases and disorders AHCSAW202 Recognise landforms and soil types AHCBIO303 Apply biosecurity measures AHCIRG436 Implement an irrigation-related environmental protection program AHCLSC311 Set out site for construction works AHCLSC318 Erect timber structures and features AHCMOM305 Operate specialised machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units Elective units   AURACA002 Manage complex customer requirements in an automotive workplace AURATA005 Estimate and quote automotive mechanical and electrical repairs AURANN011 Estimate and quote automotive body repairs AURVTN032 Inspect vehicle damage and determine repair procedures MEM16003B Provide advanced customer service MEM16012A Interpret technical specifications and manuals SIRRMER003 Coordinate visual merchandising activities SITXMPR004 Coordinate marketing activities AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURAAA002 Determine retail rates for automotive products and services AURAFA004 Resolve routine problems in an automotive workplace AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM15002A Apply quality systems AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use enterprise computers or data systems TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXHRM003 Lead and manage people SITXHRM001 Coach others in job skills SITXMGT001 Monitor work operations SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

cores and moulds MSATCM403A Evaluate mould design and gating MSATCM404A Undertake and interpret results of chemical analysis on metal samples MSATCM405A Determine and supervise heat treatment of metal AUM4003A Interpret customer requirements FDFOP2005A Work in a socially diverse environment LMTGN4016A Contribute to the development of products or processes MEM06003C Carry out heat treatment MEM09002B Interpret technical drawing MEM09204A Produce basic engineering detail drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

Learning and Assessment Kit-BSBHRM614 Contribute to strategic workforce planning FWP diseases and disorders AHCSAW202 RecogniseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to